Shipping Policy
At Printrix, we’re committed to delivering your orders quickly, securely, and efficiently. Please review the information below to better understand how we process and ship your purchases.
🕒 Order Processing Time
All orders are processed within 7 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed, you will receive a confirmation email with your shipping details.
🚚 Shipping Time
Domestic Orders (USA): Delivered within 7 business days after dispatch, depending on your location and chosen shipping method.
Delivery times may vary during holidays, high-demand periods, or for remote areas.
A tracking number will be emailed to you once your order ships.
💵 Shipping Charges
Shipping costs are calculated based on:
Product weight and dimensions
Selected shipping method
Delivery location
You will see the exact shipping cost at checkout, before placing your order. Express and expedited shipping options are available at an additional charge.
🌍 International Shipping
We ship to select international destinations. Please note:
Additional shipping fees, customs duties, or taxes may apply based on your country’s regulations.
All customs-related fees are the customer’s responsibility.
Delivery times may vary depending on the destination.
Availability for international shipping will be shown at checkout.
🗺️ Delivery Areas
We currently ship across all regions of the United States and to select international locations. Deliveries to rural or remote areas may require additional time.
❗ Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 7 days of delivery at:
Please include:
Your Order Number
Clear photos of the damaged product(s) and packaging
Our support team will review your case promptly and offer a replacement or refund, depending on product availability and your preference.
🔎 Tracking Your Order
Once your order is shipped, you’ll receive an email with a tracking number.
Please allow up to 24 hours for tracking details to update on the courier’s website.