Terms and Condition
Welcome to Printrix. By accessing or using this website, you agree to the following terms and conditions related to your shopping experience, order processing, shipping, and deliveries.
Please read them carefully. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.
📦 Order Processing
All orders placed through Printrix are processed within 7 business days.
Orders received on weekends or public holidays will be processed on the next business day. Once your order is processed, you’ll receive a confirmation email containing your shipping and tracking details.
🚚 Shipping Time
Domestic orders within the United States are typically delivered within 7 business days of dispatch, depending on your location and selected shipping method.
Please note: Delays may occur due to holidays, remote area deliveries, or logistics issues beyond our control.
You will receive a tracking link via email once your package has shipped.
💵 Shipping Charges
Shipping fees are calculated during checkout based on:
Product weight and size
Shipping method selected
Delivery location
Final shipping costs will be displayed before you place your order. Expedited delivery options are available at an additional charge.
🌍 International Shipping
We ship to select international destinations outside the United States. Please note:
Customs duties, import taxes, and other fees may apply depending on your country.
These additional charges are the responsibility of the customer.
Delivery times vary based on the destination and customs clearance procedures.
Availability for international shipping is shown at checkout.
🗺️ Delivery Areas
We offer delivery across the United States and to select international locations.
Orders to rural or remote areas may take longer than standard shipping times.
❗ Damaged or Missing Items
If your order arrives damaged or is incomplete, please contact us within 7 days of delivery at:
📧 support@printrix.com
Please include:
Your Order Number
Clear photos of the damaged item(s) and outer packaging
Our team will promptly review your request and offer a replacement or full refund, depending on product availability and your preference.
🔍 Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number.
Please allow up to 24 hours for tracking information to update on the carrier’s system.